1. Home
  2. Privacy Policy
Data Protection

Topx bet's Privacy Policy — Your data is our responsibility

Topx bet believes your personal data belongs to you. This Privacy Policy explains in full — what information we collect, why we collect it, and how we keep it completely secure.

Last updated: January 2026
What's in This Policy
What information is collected
How your data is used
Cookie & Tracking Policy
Sharing Data with Third Parties
Your Rights & Controls
Data protection methods
SSL 256-bit
Encryption
0 Sales
No data selling
GDPR
Standards compliance
24/7
Data monitoring
Our Commitment

Why topx bet Can Be Trusted With Your Data

We protect your privacy not just in words, but through real technology and concrete policies.

Advanced Encryption Technology

All your data at topx bet is protected with SSL 256-bit encryption. From transactions to personal details — every data transfer takes place over encrypted channels, keeping third parties from intercepting it.

Secure Storage of KYC Information

Copies of your national ID or passport submitted during registration and verification are stored on topx bet's secure servers. This information is used solely for regulatory compliance purposes and nothing else.

Sale of Data is Strictly Prohibited

Topx bet never sells your personal information to advertisers or third parties. Your phone number, email, and transaction details never leave our platform.

You're in Control

Every topx bet member can view, edit, and delete their own data. From opting out of marketing communications to requesting full data deletion — everything is in your hands through Account Settings.

Transparent Cookie Management

Topx bet only uses cookies that enhance your gaming experience. You can update your cookie preferences at any time through the cookie consent banner.

Scheduled data deletion

Topx bet automatically deletes inactive account data after a set period. No information is retained beyond what is necessary, except where required by legal obligations.

Table of Contents
1

Introduction & Scope

Welcome to topx bet. This Privacy Policy applies to all members who use the topx bet platform. By using our website or mobile version, you are considered to have agreed to this Privacy Policy.

Topx bet understands that sharing personal information on an online gaming platform can be a concern. That's exactly why we've built this policy with full transparency — so you know precisely what topx bet does and doesn't do with your data.

topx bet's Privacy Policy is built in accordance with international data protection standards. Our goal is clear — to ensure the highest level of security and privacy for your data.

This policy applies to the topxbet.app domain, its subdomains, and all digital services provided by topx bet. Third-party websites or services are governed by their own respective privacy policies.

2

What information we collect

Topx bet collects only the information genuinely needed to deliver our services. The types of data collected are detailed below:

Data Type Example Reason for Collection
Identity information Full name, date of birth, national ID number KYC verification & age confirmation
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information BKash/Nagad number, transaction history Deposit & withdrawal processing
Device Information IP address, browser type, device ID Security & Fraud Prevention
Gaming Information Betting history, game preferences, login times Service Improvement & Responsible Gaming

Topx bet never collects your password, full bank account number, or any unnecessarily sensitive information. If anyone requests such details in the name of topx bet, it may be a scam.

3

How Your Data Is Used

Topx bet uses your data only for specific and legitimate purposes. The reasons for data use are clearly outlined below:

  • For account creation, verification, and management — topx bet ensures every account is legitimate and the user's identity is accurate.
  • For processing deposits and withdrawals — to ensure financial transactions are completed securely and accurately.
  • To personalise your gaming experience — by surfacing the games and offers most relevant to you.
  • To send promotional offers and bonuses — only with your consent.
  • To prevent fraud and money laundering — by detecting suspicious activity.
  • To improve customer support quality — so your issues are resolved quickly and effectively.
  • To support responsible gaming — by identifying patterns of excessive play and providing assistance.
  • To meet legal and regulatory obligations — as required by the licensing authority.

Topx bet never sells your data to marketing companies or uses it in any way not described in this policy.

4

Sharing Data with Third Parties

Topx bet never sells your data. However, in specific circumstances, limited information may be shared with trusted partners:

  • Payment processors: Only the minimum information required to process transactions is shared with mobile banking services such as bKash, Nagad, or Rocket.
  • Security Services: Data analysis with specialist agencies to detect fraud and ensure cybersecurity.
  • Legal Authorities: Information may be disclosed in compliance with a valid court order or directive from a regulatory authority.
  • Game providers: Only game-related data is shared with game providers for the purpose of running live games or slots.

All third-party partners of topx bet are required to uphold the same privacy standards. If any partner breaches this agreement, topx bet terminates the relationship immediately.

6

Data protection methods

Topx bet uses industry-leading technology and practices to keep your data secure:

  • All data transfers are protected with SSL/TLS 256-bit encryption.
  • Data stored on our servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available to help secure your account.
  • Regular security audits and penetration testing are conducted.
  • Instant alerts for suspicious logins or account activity.
  • topx bet staff can only access data on a need-to-know basis, and all access is fully logged.

No method is 100% secure. However, topx bet commits to notifying affected members within 72 hours in the event of any security incident.

7

Data retention period

Topx bet does not retain data beyond what is necessary. Retention periods are outlined below:

  • Active Account Data: Retained for as long as your account remains active.
  • Financial transaction records: Retained for a maximum of 5 years as required by legal obligations.
  • KYC verification documents: Retained for up to 3 years after account closure.
  • Inactive accounts: After 2 years of inactivity, an automatic data deletion process is initiated.
  • Customer Support Contact: Retained for 1 year from the date of resolution.

When an account deletion is requested, topx bet permanently removes all personal data within 30 days, except for information that must be retained due to legal obligations.

8

Your Privacy Rights

Topx bet believes every member should have full control over their own data. Your rights are outlined in detail below:

Your Rights

Full Control Over Your Data at topx bet

To exercise any of these rights, email us at support@topxbet.app.

Right to Access Your Data

You can request to see all information topx bet holds about you at any time. We will provide the complete details within 30 days.

Right to Rectification

If any of your information is incorrect or outdated, you can request a correction. topx bet will update it promptly.

Right to Erasure

Upon account closure, you may request the deletion of all your personal data, subject to any applicable legal obligations.

Right to object to processing

You can object to your data being used for specific purposes, particularly for marketing communications.

Right to data portability

You may request a download of your data in a machine-readable format.

Right to Opt Out of Marketing

You can unsubscribe from topx bet promotional emails or SMS at any time.

9

Protection of minors' data

Topx bet is an adults-only gaming platform. Registration by anyone under the age of 18 is strictly prohibited. topx bet enforces a firm policy on this:

  • Date of birth is verified at registration, and age is confirmed through the KYC process.
  • Any data collected from a minor is immediately deleted and the associated account is closed.
  • topx bet remains vigilant in protecting minors from gaming and reviews any accounts that raise concern.
If you believe your child is using topx bet, please contact us immediately at support@topxbet.app. We will take prompt action.
10

Privacy Policy Updates

Topx bet reserves the right to update this Privacy Policy as needed. When changes are made, we follow the process outlined below:

  • For significant changes, registered members will be notified in advance by email.
  • The "Last Updated" date at the top of this policy will always be kept current.
  • Continued use of topx bet after any changes have been made will be considered acceptance of the updated policy.
  • Previous versions are kept in our archive and can be viewed upon request.

Any changes to topx bet's Privacy Policy are always made with members' best interests in mind. Our goal is to continuously ensure greater transparency and stronger protection.

11

Contact & complaints

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with topx bet:

  • Email: support@topxbet.app
  • Live Chat: Available directly from any page on topx bet.
  • Response time: typically within 24–48 hours.

For any data-related requests, including your account ID and registered email will help topx bet assist you faster.

Your trust and confidence in topx bet is our greatest asset. We are fully committed to protecting your privacy.
Get Started Safely

Your data is secure,
Play at topx bet with Complete Peace of Mind

Topx bet's strict privacy policy and advanced security technology keep every moment of your experience safe. Join today and enjoy a trusted gaming experience.

Register for Free Log In
বাংলা